Correcting product stock mismatch or incorrect stock in different reports

Correcting product stock mismatch or incorrect stock in different reports

Table of Contents

Error 1: Mismatch between sold and purchased quantity

Error 2: Mismatch in stock shows in Stock-Report and sales screen. The sales screen accepts products greater or less than in stock reports.
This rarely happens because of some unknown reasons or if you try to manually update the stock in the database.

Solution: #

NOTE: You must have the role of admin for this to work.

Step 1: Go to this URL  https://app.keepmyaccount.com/reports/product-stock-details
Step 2: Select the business location and press the search button. It will show the list of products for which there is a mismatch.
Step 3: Click on the Fix button for each product.
Refer to the screenshot below

Stock fix 768x319 1
Correcting product stock mismatch or incorrect stock in different reports 2