Job Sheet

Job Sheet

To accept the device for repair from a customer, a job sheet is created. A job sheet contains all information related to a particular repair job.

The job Sheet is a page of instructions to help the technician in performing the repair.

To add a new job sheet:

  • Select Business Location, customer
  • Service type: carry-in, pickup, or on-site. With pickup or onsite, the address has to be entered
  • Select Brand, Device, and Device Model, based on this a pre-repair checklist will be shown.
  • Enter the serial number or IMEI, Password/Pattern Lock
  • Product Configuration, Reported problem, and condition of the product can be selected or new can be entered. You can pre-define some of this for selection as described in the next section.
  • Similarly, you can select other fields.